California Association of State Auditors

• Are you struggling to get the information you need during remote interviews and walkthroughs?
• Do you find yourself contacting the audit client multiple times after an interview to resolve open questions or conflicting information?
• Have you ever walked out of an interview and felt clueless or felt that you had even less of an understanding of the information you were seeking than when you went into the interview?
• Do your walkthroughs need more structure?

 
If you answered yes to any of these questions, this is the perfect seminar for you. The essential skill required for every audit type, including financial, SOX, operational, governmental, and technology is the ability to interview effectively. This course helps you understand the roles and responsibilities in an interview, how to prepare for an interview, techniques for questioning, how to evaluate responses received, and the importance of listening. You will master interview techniques, including techniques for use in walkthroughs and fraud investigations. You will be prepared to interview in remote, in-person, individual and group environments.
 
Who should attend:
 

• New auditors seeking the “how to” for effective interviews and walkthroughs.
• All auditors performing remote walkthroughs and interviews.
• Auditors wishing to improve their listening and questioning techniques to gather the information desired during an interview.
• Auditors who fear they “interrogate” their audit interviewees.
• Auditors desiring to be more aware of and understand body language during the interview.
• Control / process owners designing SOX controls or preparing for an audit.
• Supervising auditors responsible for training new auditors.

 
Learning Objectives:

At the end of this program, attendees will be able to:

• Break down and effectively maneuver the key stages of an interview
• Ask the right questions in the right way to get the information you need
• Listen for and evaluate responses, including non-verbal responses

 
Program level: Basic
 
Prerequisites: None
 
Advanced Preparation: None
 
Instructional Method: Group-live
 
Recommended CPE credit to be awarded for the program: Field of Study – Auditing (8)

This class will be held online Monday April 25 and Tuesday April 26 from 8:30am-12:30pm.